Frequently Asked Questions

GetSmart is a complete home and business automation service. We survey your space, design a custom setup, install the automation inside your existing switch boards, configure Google Home, and walk you through everything before we leave. You don't need to buy anything separately or figure out any technical details — we handle it all end to end.

Yes, completely. Your physical switches continue to work exactly as before. GetSmart adds intelligent control on top — it doesn't replace anything. You can use the switch, the Google Home app, or your voice at any time.

Anything connected to a switch — lights, ceiling fans, exhaust fans, water heaters, and most standard appliances. Our Origin One solution handles up to 4 points per room, and Origin Pro handles up to 8. We'll assess your space during the free survey and recommend the right configuration.

No. GetSmart works with standard Pakistani switch boards (220V). Our technician assesses your setup during the free site survey and confirms compatibility before any commitment is made. Minor adjustments may sometimes be needed depending on your existing wiring — our team handles everything professionally.

Yes — GetSmart is officially Google Home certified. Every automation we install works natively with Google Home and Google Assistant. We set it up for you as part of the installation — you don't need to configure anything yourself.

Yes — always. GetSmart is a complete service. The automation hardware, professional installation, Google Home setup, and the full handover walkthrough are all included in your quoted price. Nothing you need to source or arrange separately.

Typically 2–4 hours depending on the number of devices. We'll give you an accurate estimate after your free site survey. We work cleanly — no mess left behind.

No. The device fits inside your existing switch box. Everything stays exactly as it is — we just add intelligence to what's already there.

We currently serve Lahore. We're expanding to more cities soon — contact us to check availability in your area or to be notified when we launch near you.

Pricing depends on the size of your space and how many rooms you want automated — use our Price Estimator for a quick estimate, or get in touch and we'll put together a proper quote after a free site survey.

Your product price covers the first year of full premium access — including Google Home integration, automation, and priority support. Optional premium plans are available after the first year for continued access to advanced features, priority support, and scheduled maintenance visits.

We accept cash on delivery (pay when our technician arrives for installation) and bank transfer. For larger business orders, payment plans can be discussed.

Your physical switches always work regardless of internet or power status. When power comes back after load shedding, the device reconnects automatically and resumes your last settings. Remote control and voice commands require internet but manual switches never do.

All GetSmart devices come with a 1-year warranty covering manufacturing defects and hardware failures. We also provide lifetime after-sales support — WhatsApp or call us any time and we'll respond same day. See our full Warranty & Refund Policy.

Yes, absolutely. You can start with one room and expand room by room at any time. Each new device is added to your existing Google Home setup — everything stays connected and manageable from one place.

Yes — this is one of our core offerings. We support multi-level access control (admin → department head → room user) and can automate any number of rooms or floors. Visit our For Businesses page for more details.

Yes. For offices, schools, and multi-room installations we offer custom pricing based on your specific requirements. Get in touch and we'll put together a tailored quote.