Frequently Asked Questions

GetSmart makes your existing lights, fans, and appliances smart — without any rewiring. We install a small device inside your existing switch box that connects to your Wi-Fi and integrates with Google Home. You can then control everything by voice, phone app, or schedule from anywhere in the world.

Yes, completely. Your physical switches continue to work exactly as before. GetSmart adds smart control on top — it doesn't replace anything. You can use the switch, the app, or your voice — all at the same time.

Anything connected to a switch — lights, ceiling fans, exhaust fans, water heaters, and most standard appliances. Origin One controls up to 4 devices and Origin Pro controls up to 8 devices independently.

No special wiring is required. GetSmart works with standard Pakistani switch boxes (220V). Our technician will confirm compatibility during the free site survey before any purchase is made.

Yes — GetSmart is officially Google Home certified. Your devices appear natively in the Google Home app and work with Google Assistant voice commands out of the box. No third-party workarounds needed.

Yes, always. Professional installation by our trained technician is included with every device. There are no hidden fees. We also set up your Google Home account and walk you through everything before we leave.

Typically 2–4 hours depending on the number of devices. We'll give you an accurate estimate after your free site survey. We work cleanly — no mess left behind.

No. The device fits inside your existing switch box. No drilling, no new cables, no wall damage. Everything stays exactly as it is — we just add intelligence to what's already there.

We currently serve Lahore. We're expanding to more cities soon — contact us to check availability in your area or to be notified when we launch near you.

Origin One starts from PKR 6,000 and Origin Pro starts from PKR 8,000 — both include professional installation. For larger spaces or multiple rooms, contact us for a custom quote. Use our Price Estimator to get an instant rough figure.

No. You pay once and own it. There are no monthly fees, no subscription costs, and no hidden charges. The device and all its features work indefinitely without any recurring payment.

We accept cash on delivery (pay when our technician arrives for installation) and bank transfer. For larger business orders, payment plans can be discussed.

Your physical switches always work regardless of internet or power status. When power comes back after load shedding, the device reconnects automatically and resumes your last settings. Remote control and voice commands require internet but manual switches never do.

All GetSmart devices come with a 1-year warranty covering manufacturing defects and hardware failures. We also provide lifetime after-sales support — WhatsApp or call us any time and we'll respond same day. See our full Warranty & Refund Policy.

Yes, absolutely. You can start with one room and expand room by room at any time. Each new device is added to your existing Google Home setup — everything stays connected and manageable from one place.

Yes — this is one of our core offerings. We support multi-level access control (admin → department head → room user) and can automate any number of rooms or floors. Visit our For Business page for more details.

Yes. For offices, schools, and multi-room installations we offer custom pricing based on your specific requirements. Get in touch and we'll put together a tailored quote.